What we monitor
- Servers, network devices and connectivity
- Critical applications, ports and services
- Backup jobs and available capacity
- Websites, SSL and selected cloud endpoints
AIFSPro Proactive Care
We detect the issue before you need to call us.
We run automated health checks on the agreed critical systems and on-premises services, verify warning conditions and automatically create an incident in the support system.
From signal to incident
- Repeat verification before notification
- Correlation of related alerts and duplicate suppression
- Automatic incident creation or update
- Notification of agreed recipients and escalation
Configured for each customer
- Covered sites, devices and services
- Check frequency, thresholds and severity levels
- Service hours and maintenance windows
- Notification, escalation and automatic closure rules
Secure operation and reporting
- Secure outbound communication from the customer site
- Controlled access limited to the agreed scope
- Incident and action history
- Periodic availability and trend reports
Let’s talk
Your technology can work better.
Schedule a short call to discuss your company’s requirements.